Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesNice — It's peaceful and not so much of a hassle to get where I need to go
response from property -Dear Ashley, thank you for taking the time to share your experience with us. We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident Ashley, Quest Management Group
|Recommended: YesOverall A Good Property To Live In — Townhouses are okay. There is an issue with trash piling up at the dumpsters since people do not throw their trash to the back of the dumpster but tend to set their trash just inside the dumpster or even at times outside the dumpster when there is plenty of room to throw the trash inside. Also, there have been issues of trash blowing around the parking lot due to the piled up trash outside the dumpsters. When neighbors yell or use loud voices, you can hear it somewhat muffled through your walls. Not all pet owners pick up their pet waste as required. My wife and I have also noticed restricted breeds of dogs such as Pitbull mixes living in the Pointe at Harpers Mill community.
Dear James, Thank you kindly for your review, feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesThe Property Is Kept Up Nice, My One Neighbor I Hear Everything. — That it is quiet and clean.
Dear Laura, thank you for taking the time to share your experience with us. We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident Laura, Quest Management Group
|Recommended: YesNice And Quiet — GOOD Rent price is reasonable for location. It's quiet for the most part and the area outside is kept clean. The floor plan is open and spacious. I like that people are kind and respectful of each other around the apartment. BAD One of my biggest issues is that I think the wooded area behind our apartments could be cleared a little better, mosquitos get bad when it's hot and it almost completely blocks the sun during the summer so the apartment is very dark during the day. The blinds break very easily and the paint job inside the apartment isn't all that great. All in all I think it's a nice place.
Dear Janet, Thank you kindly for your review, feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesFeels Like A Real Home — Fantastic place to live. Neighbors and community are welcoming. Staff and maintenance personnel makes sure tenants are comfortable and happy.
Dear Sara, thank you for taking the time to share your experience with us. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident Sara, Quest Management Group
|Recommended: NoKitchen Sink Backups — I am highly upset about repeated backups of my Kitchen sink backing up. I was told on one previous occasion, by the maintenance personel, that certain foods, egg shells would cause this problem. After that I no longer put any food in my garbage disposal. I was told yesterday that if my next door neighbor is putting food in his garbage disposal, that would cause my sink to back up. That's not acceptable. This is a big inconvenience that should not be happening on a regular occurrence. When I arrived home last night there was water all over my countertop and my very expensive herb teas got ruined. This is what I am paying rent for. This is happening way too often. My two years here at the point, I've had way too many issues with water in this town house. This should not be happening
Dear Thomas, I'm so sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesSafe, Serene, Dog And Kid Friendly Community. — I absolutely love living here. It's quiet and friendly, well-maintained, with beautiful landscaping. Plenty of parking. Responsive maintenance. Perfect location. Unique and spacious floor plans for several kinds of living situations single, roommate, family, etc. . I feel safe running and walking my dog any time. The surrounding neighborhoods are quiet and safe, and all of the trees and wooded areas attract and support all kinds of local wildlife birds, squirrels, etc. , which greatly contributes to an overall atmosphere of serenity and health. You won't find that at most apartment complexes, let alone combined with everything above.
Dear Kimberly, thank you for taking the time to share your experience with us. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident Kimberly, Quest Management Group
|Recommended: YesSafe And Quiet But........ — I live in a townhouse but the smell of my neighbor's cooking filters into my place and is at time unpleasant. Maintenance take their time unless it is what they consider an emergency. Parking is horrible, Management unwilling to repaint the lines marking the parking spaces that are NOT allocated. Management can also be nasty. I live here so my kids can attend the school and because it is safe and quiet.
Dear Lyabode, I'm so sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesNice Community — I enjoy living here and for the most part have felt comfortable in my home. Although I do wish I knew this were a smoking-allowed inside the home community before making this my home.
Dear Julie, Thank you kindly for your review, feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesQuiet And Well Kept Property — Maintenance arrives on site very quick when reports are made. Neighborhood is overall very quiet and feels safe. The leasing office is great to work with and makes it feel like home
Thank you for taking the time to submit a review of our community! I will be sure to pass on your compliments to our team and we pleased to hear that you are enjoying your stay with us! Please let us know if we can be of further assistance!
|Recommended: YesOld Appliances. Not Willing To Replace Or Update. — CHECK IT OUT YOURSELF AND DECIDE FOR YOURSELF.. PARKING IS NOT ADEQUATE. SOME PARK TOO MANY CARS FOR ONE UNIT WHILE OTHERS DO NOT HAVE ENOUGH PLACE TO PARK CLOSE TO THEIR UNIT.
Dear Felix, I'm so sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesGreat Place — I live in a townhouse so there is no one overhead. Best thing ever. Maintenance is GREAT. They arrive timely and I almost never need a return visit to fix the same problem. It's a great place at a great value.
Thank you for submitting a review of our community and we are pleased to hear that you are enjoying your stay with us! I will be sure to pass along your compliments to our maintenance team. Please let us know if we can be of further assistance!
|Recommended: YesGood Place To Live — The Pointe at Harper's Mill, as well as the surrounding community neighborhood, is very dog and kid friendly. The grounds up keep is phenomenal. They do a really good job at maintaining it weekly. The entire staff thus far i.e. those in the front office and maintence have been respectful, professional, prompt, happy, and, just, outstanding. They have recently been updating all units. On the flip side, one of the bigger downsides are that the walls are a little thin. It's not awful but the sound barrier could be better and there seems to be a litter issue in the surrounding woods. Again nothing too crazy and it isn't The Pointe at Harper Mills complete fault as they didn't do it but the trash remains and when bad weather happenss e.g. wind and or rain it's blown washed into the streets, yards, and sidewalks which, personally, is gross. It's not like a dump or anything, so dramatize what I said before you even give them a chance, I just hate littering. Other than that, however, I'd still definitely recommend this place to anyone. To put it another way, the worst case scenario, is that they are a 4 out 5 stars which obviously isn't bad at all. It's a really good, safe, reasonably affordable place live.
Thank you for submitting a review of our community and we are pleased to hear that you are enjoying your stay with us! Please let us know if we can be of further assistance!
Frequently Asked Questions
The Pointe at Harpers Mill has an overall rating of 5 out of 5 stars, based on 103 resident reviews.
According to the reviews shown, 98.1% of residents recommend The Pointe at Harpers Mill.
Residents rate the staff at The Pointe at Harpers Mill at 5 out of 5.
Residents rate maintenance at 5 out of 5.
Residents rate parking at 5 out of 5.