Ratings & Reviews

Overall Rating

4
(77 reviews)
97.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Breanna - |Recommended: YesVery affordable and nice units Rental office is stellar, helped us with our issues quickly kindly. Very happy so far
response from property -Thanks Breanna! We really appreciate you taking the time to leave 5-Star review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thanks again, Quest Management Group
submitted by Benjamin H. - |Recommended: YesEverything is great so far.
response from property -We are so pleased to hear that you are enjoying living at our community. Thank you for going the extra mile to share your experience online. We appreciate your feedback. Thank you, The Pointe at Harpers Mill
submitted by Patricia F. - |Recommended: YesPeaceful Environment — Very great team. Maintenance is great
submitted by Joyce B. - |Recommended: YesThe community is very nice and quite — I would Definitely recommend them to come and live at the Harpers point 👌🏾
response from property -Greetings Joyce, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Patrick M. - |Recommended: YesGreat — It's quiet, no problems. If somethings needs fixing the crew comes out right away and gets it fixed. Only problem i have is the amount you have to pay to live here other than that everything is great. also LOVE the pool when it's open. Dan is an awesome property manager. Need more people like this guy running things.
response from property -Greetings Patrick, On behalf us all of The Pointe at Harpers Mill I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience. We will be sharing your feedback amongst our team. We want everyone to have a 5-star experience. And it sounds like we hit the mark with you. Thank you, Quest Management Group
submitted by Daniel E. - |Recommended: YesGreat overall environment to live in. — It's a great family friendly neighborhood. Safe for kids and quiet.
response from property -Greetings Daniel, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Pointe at Harpers Mill. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Trevor R. - |Recommended: YesGreat property could use some repairs around homes — Repair techs are quick to arrive however sometimes jerryrig stuff and don’t look good, Parking is good most times office staff is great Homes could be more updated with price we pay front door doesn’t seem insulated well heat doesn’t seem to travel throughout home have been a lot of ghetto looking stuff however rate this community better then others I have lived in also walls are paper thin can hear everything and trash people throw in back is terrible I would rate this community overall however a 7 10 could just be a little bit better with how much costs
response from property -Dear Trevor, We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident, Quest Management Group
submitted by Kimberly F. - |Recommended: YesI'm thrilled. Loving it here so far — I love my new home. The grounds are beautiful love my view and the trees out back are a bonus and well-kept. There were a couple of minor appliance issues upon moving in the oven wasn't hooked up to gas and the dishwasher wasn't working but I made one phone call to the Leasing Manager, Nicole, and the maintenance man, Chris, arrived to fix the problem less than an hour later. He even came back in to squirt some WD-40 on my sliding door after I told him I was struggling to open it. Everyone on staff has been super friendly and accommodating - professional as can be. I couldn't be more satisfied.
response from property -Dear Kimberly, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Pointe at Harpers Mill, We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Clifton C. - |Recommended: YesFriendly and comfortable. — This community is family friendly. The neighbors and office staff are friendly and respectable. I would just like to see more upkeep on the outside. Make sure that the shutters are on all windows, trash can area is clean, and all decks and patios are power washed yearly. No more patchy maintenance work. Sometimes, projects just have to be ripped out and start from scratch. Overall, I would recommend this property to anyone.
response from property -Dear Clifton, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home.. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Edward B. - |Recommended: YesGreat property — very comfortable area
response from property -Dear Edward, We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident at The Pointe at Harpers Mill. Regards, Quest Management Group
submitted by Darryl S. - |Recommended: YesI think it's nice for small families, but needs some improvements — The area is peaceful for the most part, staff is pleasant, apartment designs are not the best though. Needs better lighting, and some poor craftsmanship with little things around the apartment. Not a fan of the increased rent rates.
response from property -Dear Darryl, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Kendra F. - |Recommended: YesA good place to live. — I think they would be overall pleased with their experience.
response from property -Dear Kendra, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Pointe at Harpers Mill. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Makenzi M. - |Recommended: YesFirst time renters great place to feel at home. — Very ‘up kept’ community, makes you feel at home.. All staff are amazing and helpful with any questions or issues you have. Only downfall, the walls are VERY thin and getting parking in front of your apartment can be a pain at times, but they’re lovely homes and a great area..
response from property -Dear Makenzi, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Pointe at Harpers Mill. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Keith S. - |Recommended: YesIts a nice property — its a nice place to live
response from property -Dear Keith, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The Team at Harpers Mill will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Catherine K. - |Recommended: YesHighly satisfied with Harpers Pointe. — Safe and friendly environment. Layout of apts. sufficient space , neat and clean upon move-in, appliances sufficient . Our only com plaint residents do not pick up after their dogs. This is annoying and makes the lawns look unclean. We do for our pet so others should be as considerate. I would recommend this apt to anyone. Employees professional and helpful. Very efficient.
response from property -Dear Catherine, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Pointe at Harpers Mill. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Pointe at Harpers Mill", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Pointe at Harpers Mill", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose