Ratings & Reviews

Overall Rating

4(70 reviews)97.1% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Kimberly F. - |Recommended: YesI'm thrilled. Loving it here so far — I love my new home. The grounds are beautiful love my view and the trees out back are a bonus and well-kept. There were a couple of minor appliance issues upon moving in the oven wasn't hooked up to gas and the dishwasher wasn't working but I made one phone call to the Leasing Manager, Nicole, and the maintenance man, Chris, arrived to fix the problem less than an hour later. He even came back in to squirt some WD-40 on my sliding door after I told him I was struggling to open it. Everyone on staff has been super friendly and accommodating - professional as can be. I couldn't be more satisfied.
response from property -Dear Kimberly, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Pointe at Harpers Mill, We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Clifton C. - |Recommended: YesFriendly and comfortable. — This community is family friendly. The neighbors and office staff are friendly and respectable. I would just like to see more upkeep on the outside. Make sure that the shutters are on all windows, trash can area is clean, and all decks and patios are power washed yearly. No more patchy maintenance work. Sometimes, projects just have to be ripped out and start from scratch. Overall, I would recommend this property to anyone.
response from property -Dear Clifton, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home.. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Edward B. - |Recommended: YesGreat property — very comfortable area
response from property -Dear Edward, We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident at The Pointe at Harpers Mill. Regards, Quest Management Group
submitted by Darryl S. - |Recommended: YesI think it's nice for small families, but needs some improvements — The area is peaceful for the most part, staff is pleasant, apartment designs are not the best though. Needs better lighting, and some poor craftsmanship with little things around the apartment. Not a fan of the increased rent rates.
response from property -Dear Darryl, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Kendra F. - |Recommended: YesA good place to live. — I think they would be overall pleased with their experience.
response from property -Dear Kendra, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Pointe at Harpers Mill. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Makenzi M. - |Recommended: YesFirst time renters great place to feel at home. — Very ‘up kept’ community, makes you feel at home.. All staff are amazing and helpful with any questions or issues you have. Only downfall, the walls are VERY thin and getting parking in front of your apartment can be a pain at times, but they’re lovely homes and a great area..
response from property -Dear Makenzi, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Pointe at Harpers Mill. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Keith S. - |Recommended: YesIts a nice property — its a nice place to live
response from property -Dear Keith, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The Team at Harpers Mill will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Catherine K. - |Recommended: YesHighly satisfied with Harpers Pointe. — Safe and friendly environment. Layout of apts. sufficient space , neat and clean upon move-in, appliances sufficient . Our only com plaint residents do not pick up after their dogs. This is annoying and makes the lawns look unclean. We do for our pet so others should be as considerate. I would recommend this apt to anyone. Employees professional and helpful. Very efficient.
response from property -Dear Catherine, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing The Pointe at Harpers Mill. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Iyabode F. - |Recommended: YesNeeds to be upgraded — Okay safe good schools
response from property -Dear Iyabode, thanks so much for your review. We are happy to hear nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Felicity W. - |Recommended: YesNot bad — I like it here, my son has kids to play with and neighbors wave and say hi. The noise from nextdoor neighbors such as cupboards and doors slamming, people racing up or down stairs can be heard but is better than most places.
response from property -Felicity, I appreciate you taking the time to share your experience of The Pointe at HArpers Mill .We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Allison H. - |Recommended: YesGreat place to call home — A great community in a quiet location. The office staff is friendly and very helpful.
response from property -Allison, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Kristine O. - |Recommended: YesSo Happy To Be Here — A family-oriented neighborhood, Noise is minimum and just a great atmosphere.
response from property -Kristne, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Francis C. - |Recommended: YesGreat place to live as a retired Member of the US Air Force. — Great community and the office staff were hopeful with my move-in, and Nicole was awesome
response from property -Thanks Francis for the 5 Star recommendation! . We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Doris G. - |Recommended: YesI am very happy with the property — I am very happy living here. Its a quiet community. Very dog friendly. The grounds are clean and well kept. Maintenance is very nice and always come as soon as a request is made.
response from property -Dear Doris, Thank you for taking the time to leave a 5-star recommendation for The Pointe at Harpers Mill. we are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident! Thank you, Quest Management Group
submitted by Martin C. - |Recommended: Yes. — .
response from property -Thanks, Martin for taking the time to submit your 4-star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Pointe at Harpers Mill", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Pointe at Harpers Mill", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose