Ratings & Reviews

Overall Rating

4
(77 reviews)
97.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Iyabode F. - |Recommended: YesNeeds to be upgraded — Okay safe good schools
response from property -Dear Iyabode, thanks so much for your review. We are happy to hear nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Felicity W. - |Recommended: YesNot bad — I like it here, my son has kids to play with and neighbors wave and say hi. The noise from nextdoor neighbors such as cupboards and doors slamming, people racing up or down stairs can be heard but is better than most places.
response from property -Felicity, I appreciate you taking the time to share your experience of The Pointe at HArpers Mill .We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Allison H. - |Recommended: YesGreat place to call home — A great community in a quiet location. The office staff is friendly and very helpful.
response from property -Allison, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Kristine O. - |Recommended: YesSo Happy To Be Here — A family-oriented neighborhood, Noise is minimum and just a great atmosphere.
response from property -Kristne, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Francis C. - |Recommended: YesGreat place to live as a retired Member of the US Air Force. — Great community and the office staff were hopeful with my move-in, and Nicole was awesome
response from property -Thanks Francis for the 5 Star recommendation! . We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Doris G. - |Recommended: YesI am very happy with the property — I am very happy living here. Its a quiet community. Very dog friendly. The grounds are clean and well kept. Maintenance is very nice and always come as soon as a request is made.
response from property -Dear Doris, Thank you for taking the time to leave a 5-star recommendation for The Pointe at Harpers Mill. we are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident! Thank you, Quest Management Group
submitted by Martin C. - |Recommended: Yes. — .
response from property -Thanks, Martin for taking the time to submit your 4-star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Mark S. - |Recommended: YesLarge Floor Plans — The townhomes are very large and have great storage
response from property -Thanks, Mark for taking the time to submit your 5-star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Crystal D. - |Recommended: YesGreat Customer Service — Thank you for always giving great Customer Service
response from property -Thanks, Crystal for taking the time to submit your 5-star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Trisha S. - |Recommended: YesAmazing place to live — The grounds are kept nice, all the neighbors are friendly, everyone here is so nice and quiet. Kids are out playing every afternoon and it's extremely safe.
response from property -Hi Trisha, Thanks so much for your 5-star recommendation . We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by John B. - |Recommended: YesAmazing Staff — I moved in a little over 3 weeks ago and have nothing but great things to say. I had 1 maintenance issue so far and the maintenance tech came out very quickly and it was taken care of within 15 minutes. The office staff made my move in seamless and they answered every question I had.
response from property -Thanks John for taking the time to submit your 5 star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Rose M. - |Recommended: YesThe staff and community as a whole. — I've been here for a few years and can say that the maintenance staff is by far the best and the leasing office is always extremely helpful whenever I needed something. I would recommend this community to any of my friends or someone looking for a place to live.
response from property -You’re the best Rose! Thank you again for sharing such a positive experience. It means the world to us.Thank you, Quest Management Group
submitted by Eleni K. - |Recommended: YesGreat place — Great area to raise a family and yourself
response from property -Dear Eleni, thank you for your lovely note. I so appreciate you taking the time to share your experience living at Hilltop Apartments. Thank you, Quest Management Group
submitted by Jose M. - |Recommended: Yes10 — Good community
response from property -You’re the best Jose! Thank you again for sharing such a positive experience. It means the world to us.Thank you, Quest Management Group
submitted by Stefano L. - |Recommended: YesThis Community Really Sets the Bar High — During our time here at the Pointe, I couldn't have asked for a more wonderful and professional staff to help us find a new place to call home. Whenever we had issues, the maintenance crew and the office staff were always on top of things and ensured that everything was taken care of. If you have a complaint, don't be afraid to go to the office and complain, they will listen and they will help you. I lived on both Cairn Road and Jeffrey Road. Cairn Road has the best views of the sunset at night and I wish I could take that view wherever we go. Jeffrey Road was so quiet and in both neighborhoods, the neighbors were incredibly friendly. The conditions of both townhomes were up to code and standard as they should be and if we ever had an issue, it was taken care of immediately. We even had an issue around midnight on a weekend and their emergency crew came out and took care of it within an hour of my call. I know you will see some really poor reviews of this place, but you must remember that where there is a poor review, there is usually a bad tenant behind it. Whether they aren't clean or aren't paying their rent, something they are doing may be causing that poor review. So please consider both sides before making a proper decision. I promise you will love it here. We want to thank all the staff here at the Pointe at Harpers Mill for an absolutely wonderful experience and I hope you all have a wonderful rest of your year. We have even considered moving back to this location at a later time down the road, that is how much we adore this community.
response from property -Dear Stefano, Thanks so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Pointe at Harpers Mill", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Pointe at Harpers Mill", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose